OUR SERVICES
Incident Investigation
OUR SERVICES
Incident Investigation
At BridgeRoads Solutions, we specialise in transforming your incident investigation process into a powerful tool for enhancing Quality Health, Safety and Environment (QHSE) and operational efficiency.
At BridgeRoads Solutions, we specialise in transforming your incident investigation process into a powerful tool for enhancing Quality Health, Safety and Environment (QHSE) and operational efficiency.
Uncovering root causes for lasting solutions
Our team is dedicated to uncovering the root causes and contributing factors behind incidents, ensuring your organisation not only addresses immediate concerns but also implements long-term preventative measures.
EXPERTISE AND EXPERIENCE
Qualifications
Our team brings extensive experience across all aspects of QHSE, with all our investigators trained as a minimum, to 'Lead Investigator' status.
Proven Track Record
With successful implementations across various industries, we have a history of delivering effective and efficient incident investigation services that deliver real results.
Use Industry Best Practices
We apply the Incident Cause Analysis Methodology (ICAM) as our standard investigative approach. An ICAM aims to identify the contributing factors, root causes, and organisational failures that lead to an incident. It goes beyond identifying immediate causes to uncover deeper, systemic issues.
CUSTOMISED APPROACH
Tailored Services
We understand that every organisation is unique. That's why we customise our incident investigation services to meet your specific needs, addressing relevant legal requirements and workplace-specific risks.
Consultative Process
We involve your workers and stakeholders in the customisation and review process, fostering a collaborative environment that promotes continuous improvement.
Collaborative Implementation
We work closely with your team throughout the implementation process, ensuring seamless integration of investigation protocols and providing ongoing support for sustainable improvement.
COMMITMENT TO EXCELLENCE
Continuous Improvement
Our dedication to helping you achieve optimal process efficiencies and improved safety outcomes is unwavering. We continuously monitor and refine our incident investigation processes to ensure they remain effective and relevant.
Holistic Perspective
We consider both local factors and broader organisational issues, providing a comprehensive understanding of incidents and effective solutions to prevent future occurrences.
Results-Driven Approach
Our focus is on delivering measurable improvements to your safety performance. We track key metrics and provide clear reporting to demonstrate the value and impact of our investigation services.
COMPREHENSIVE INCIDENT ANALYSIS
Uncovering root causes for lasting solutions
Our team is dedicated to uncovering the root causes and contributing factors behind incidents, ensuring your organisation not only addresses immediate concerns but also implements long-term preventative measures.
EXPERTISE AND EXPERIENCE
Qualifications
Our team brings extensive knowledge and experience across all aspects of QHSE, with all BridgeRoads Solutions investigators trained as a minimum, to 'Lead Investigator' status. This ensures your investigation is performed comprehensively and as efficiently as possible to support all aspects of an incident investigation.
Proven Track Record
With successful implementations across various industries, we have a history of delivering effective and efficient incident investigation services that deliver real results.
Use Industry Best Practices
BridgeRoads Solution applies the Incident Cause Analysis Methodology (ICAM) as our standard investigative approach. An ICAM aims to identify the contributing factors, underlying (root) causes, and organisational failures that lead to an incident. It goes beyond identifying immediate causes to uncover deeper, systemic issues.
CUSTOMISED APPROACH
Tailored Services
We understand that every organisation is unique. That's why we customise our incident investigation services to meet your specific needs, addressing relevant legal requirements and workplace-specific risks.
Consultative Process
We involve your workers and stakeholders in the customisation and review process, fostering a collaborative environment that promotes continuous improvement.
Collaborative Implementation
We work closely with your team throughout the implementation process, ensuring seamless integration of investigation protocols and providing ongoing support for sustainable improvement.
COMMITMENT TO EXCELLENCE
Continuous Improvement
Our dedication to helping you achieve optimal process efficiencies and improved safety outcomes is unwavering. We continuously monitor and refine our incident investigation processes to ensure they remain effective and relevant.
Holistic Perspective
We consider both local factors and broader organisational issues, providing a comprehensive understanding of incidents and effective solutions to prevent future occurrences.
Results-Driven Approach
Our focus is on delivering measurable improvements to your safety performance. We track key metrics and provide clear reporting to demonstrate the value and impact of our investigation services.
Our Incident Investigation Process
GATHER EVIDENCE
We collect all relevant information and evidence related to the incident.
ANALYSE EVIDENCE
Using tools like timelines, 5 Whys Analysis, Incident Trees, or Ishikawa (Fishbone) Diagrams, we visualise and analyse data.
IDENTIFY CONTRIBUTING FACTORS
We determine local factors and broader organisational failures.
DEVELOP RECOMMENDATIONS
We propose corrective and preventative measures to address identified issues.
IMPLEMENT SOLUTIONS
We apply the recommended actions to mitigate risks and prevent recurrence.
REVIEW AND IMPROVE
We continuously monitor and refine the process to enhance safety outcomes.
Our Incident Investigation Process
GATHER EVIDENCE
We collect all relevant information and evidence related to the incident.
ANALYSE EVIDENCE
Using tools like timelines, 5 Whys Analysis, Incident Trees, or Ishikawa (Fishbone) Diagrams, we visualise and analyse data.
IDENTIFY CONTRIBUTING FACTORS
We determine local factors and broader organisational failures.
DEVELOP RECOMMENDATIONS
We propose corrective and preventative measures to address identified issues.
IMPLEMENT SOLUTIONS
We apply the recommended actions to mitigate risks and prevent recurrence.
REVIEW AND IMPROVE
We continuously monitor and refine the process to enhance safety outcomes.
